Canceling a purchase is inconvenient since the customer or business expected to get the goods; nonetheless, even if they are disappointed and furious, they should be courteous while drafting a letter. If a customer decides that they cannot afford or do not require the products, they should be able to cancel their order. The letter should be succinct and forceful, with a clear message.
This could be addressed in the letter if the product or items were received and found to be faulty or not as described. Individual consumers, on the other hand, are not required to provide a reason. A company should provide a justification for canceling a shipment of products. Even if you have documentation of a valid reason for canceling, the cancellation isn’t complete until the other party agrees.